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Cloud "VoIP" Phone System vs Unified Communications as a Service (UCaaS)
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CLOUD PHONE SYSTEM vs UCaaS
Two terms. Same solution.
Technically, Cloud “VoIP” Phone is one feature of UCaaS. However, many basic plans include other communication services (see image).
Because of this, the two terms may be used interchangeably to describe the same solution.
Benefits include…
- no upfront investment or on-premises equipment required
- increased efficiency, productivity and profit
- more mobility, scalability and security
Cloud Phone SystemUnified Communications (UCaaS)

Above image: Feature-rich Cloud “VoIP” Phone System (UCaaS)
WATCH & LEARN
Cloud "VoIP" phone system (UCaaS) explained
Example: basic features
RingCentral phone/ucaas
Example: AI features
RingCentral phone/ucaas
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👉 5 mins saves you 15+ hours!
Top Cloud Phone/UCaaS Providers
Partial Partner List: 8×8, AT&T, Avaya, BCN, Broadvoice, CallTower, Comcast Business, Dialpad, GoTo, Intermedia, Lumen, MetTel, Nextiva, Ooma, RingCentral, SpectrumVoIP, Vonage and Zoom