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Cloud Phone System (VoIP) vs Unified Communications as a Service (UCaaS)

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CLOUD PHONE SYSTEM vs UCaaS

Two terms. Same solution.

Technically, Cloud Phone (VoIP) is one feature of UCaaS. However, many basic plans include other communication services (see diagram).

Because of this, the two terms may be used interchangeably to describe the same solution.

Benefits include…

  • no upfront investment or on-premises equipment required
  • increased efficiency, productivity and profit
  • more mobility, scalability and security
Cloud Phone SystemUnified Communications (UCaaS)
UCaaS or feature-rich Cloud "VoIP" Phone System provided by Dialvice partners

above diagram: Feature-rich Cloud Phone System (VoIP/UCaaS)

WATCH & LEARN

Cloud Phone System (UCaaS) explained

Example: basic features

RingCentral phone/ucaas

Example: AI features

RingCentral phone/ucaas

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Top Cloud Phone/UCaaS Providers